WECHAT WELCOME MESSAGE&AUTO REPLY
Every new follower will get a personal welcome message when they choose to follow a brand’s account. A nice welcoming message is very important.
There will then be a reply to the users with a pre-set message after they send a message to a brand’s account.
Brands are also able to set auto-reply messages for certain keywords. For each keyword, an auto-reply message is designed so if a user sends that keyword, they will receive the preset auto-reply message. These “keyword auto-reply” messages can be also be used for various group events.